Beaver Creek Transportation News

Lake Montezuma

LMPOA Transportation Report

May 4, 2011


Beaver Buggy Update

Final Evaluation Report for:
$2650 Grant from the Richard & Jonne Markham Fund of the Yavapai County Community Foundation to the Beaver Creek Adult Center for the operation of a wheelchair-lift van to provide service to elderly and disabled residents from the Beaver Creek area.

1.  How did the project work?
Although the project has only been in operation for four months, it has been a welcomed success and quickly become an invaluable service to the community.  Due to unforeseen circumstances affecting ADOT (Arizona Department of Transportation), the van arrived in December 2010, rather than the pre-scheduled March 2010.  A core group  of three drivers completed the required Defensive Driving, First Aid, and Passenger Safety & Assistance training in November and December, and two became certified as trainers.  Currently there are eight qualified volunteer drivers.  Area news articles, presentations at local meetings and word-of-mouth has kept the van in service the predicted mileage from service start which seems to indicate a need for an additional van in the next two or three years.

2.  Who was helped, how many, and where geographically? 
63 seniors, disabled, and others in the Beaver Creek communities have been helped almost daily since January 3, 2011, by having otherwise questionable or unavailable transportation provided to medical and dental appointments, shopping and post office trips, as well as a several trips for social purposes in the Verde Valley towns and communities as well as Sedona, Flagstaff, Prescott, and Phoenix.  Total trip equivalencies is 266.

3.  Were there people who could have been helped but were not?  If so, why?
This transportation service is new and has been in operation for just four months.  Due to safety requirements and state and federal regulations, we consider operations to currently be at "soft opening" stage while the organization assesses the effectiveness of current checklists, training, and client satisfaction.  That said, several times a week a new rider calls or is referred for the Beaver Buggy transit service.  Soon we will be able to reach out to our unserved neighbors.  To date, all service requests have been met, even those with less than 48 hours notice.

4.  What were the successes and failures and how can we learn from this project?
The successes of the project are:  since putting the van into service on January 3, 2011, we have served more than 63 people.  The van has travelled more than 5,500 miles.  Although the majority of miles have been used to transport Beaver Creek residents to medical, dental, and eye appointments, it has also taken them to art openings, dinner and other social activities.  The failures of the project are: at this time we see no failures to the project.  However, learning from and about this project is ongoing.  We are gaining new riders on a regular basis and refining the scheduling as needed.

5.  How did the project make a difference; what changes occurred as a result?
The primary difference in the community is that residents now have confidence that their transportation needs will be met at the times required without hurting their budgets.  Our volunteer drivers accommodate these needs by using their own vehicles when conflicts in scheduling occur.  Outpatient surgeries have been accomplished without the stress of not knowing how transportation would be provided.  Pacemakers are checked in a timely manner.  Medical appointments have been kept.  Folks who no longer drive after dark have been able to enjoy an occasional evening out.  People are meeting new friends in like circumstances and getting more involved in the community.  More smiles are visible!

6.  What is the future programmatic and funding strategy for this project, if applicable?

The future programmatic and funding strategy for this project is the application for grants, seeking of partners and the continuation of requesting donations from riders.  We have applied for and been granted our request for a VISTA worker, who will help us look for applicable grants.  We have been given help from NACOG and look forward to that help continuing.  It was not anticipated that this project could be funded entirely by rider donations, and this has been the case.  However, when possible, riders have been generous.  Exploring new funding strategies is ongoing.

7.  What was the final budget?  Please include a itemized financial breakdown of the expenses incurred – be specific.
Because these are start-up costs, gas prices fluctuate, and the van does not have a set schedule but operates on call, a final budget is still preliminary.  What we do know is that $188.16 per month is the cost of insurance, and gas is running a little over $400 per month--materials and labor for regular servicing are donated by a local garage.  Following is a breakdown of expenses through May 2, 2011:

Registration                                                 $53.75
ADOT inspection                                           50.00
Training aids                                                105.00
Insurance set up and monthly costs         1,595.56
Extra keys                                                        3.91
Seat-belt extenders                                        40.53
Gasoline                                                    1,617.67
Windshield replacement                               301.00
DBA filing fee                                                  10.00

Total expenses                                         $3,777.42

8. Include project publicity crediting YCCF with partial funding. 

In 2009 an article was done in The Bugle, explaining the need for donations from our community to match the grant from Yavapai County Community Fund.  Another article was done at the time the Beaver Buggy was received in December, 2010.  At an open house held for Beaver Buggy at the Beaver Creek Adult Center in January, 2011 it was explained that the operating funds for the van were being provided by the grant from YCCF and the community’s donations.  Over the period of 2009 to 2011 we attended many community meetings, including LMPOA, Women’s Civic Club, BCRC, Kiwanis and various other homeowners’ associations in our area, to explain about the funding for the van.  Publicity, including information about the YCCF matching grant, is ongoing.

9.  What advice would you offer to help another organization that is thinking about undertaking a similar project? 

Preparing operational checklists, pre-planning training, and visiting other organizations that provide similar services in other locations are all necessary.  Knowing and having contact with your client base is essential. Taking every opportunity to attend regional meetings, seminars, classes, and presentations is extremely helpful in finding contacts for information and advice.  But most important is just to form a committed group and get started.

Thank you so very much to YCCF for making it possible for us to purchase the insurance and fuel that the Beaver Creek Adult Center needed in order to put the Beaver Buggy in operation.  This would not have happened without this wonderful grant.

Karin Krippene, Margaret Holt, Janet Aniol, Transportation Coordinators
Beaver Creek Adult Center, Beaver Buggy Project


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